When Customers Search For A Business, The First Thing They See Is The Company Reputation

Look for online reviews / ratings52%
Look for Website and contact information35%
Look up social media (Facebook, Twitter, etc.) pages13%

Before putting too much effort in reputation management online, check to see how much your business need it, if any. Search your business with Google and Bing. Do negative or positive results come up? Do the websites and blogs your business runs only show up on a few hits or none at all? Answering yes to either question means that you need sopport.

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